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Venue Guidelines

Effective June 2026 — For all venue owners and operators on DropSpot

DropSpot connects people to the best nights out in their city. Venues are the heart of that experience. These guidelines exist to make sure every user who opens DropSpot gets accurate, trustworthy information — and every venue that shows up on the map earns the attention it receives.

By registering your venue on DropSpot, you agree to follow these guidelines. Violations may result in your venue being removed from the platform.

1. Accurate Venue Information

Your venue profile must reflect reality at all times.

• Venue name must match your actual trading name — no keyword stuffing or promotional text in the name field.
• Address must be your real, physical venue address. No PO boxes or virtual offices.
• Venue category must accurately describe what your venue primarily is (bar, club, live music venue, comedy club, sports bar, etc.).
• Cover photos must show your actual venue — no stock images, no misleading photography.
• Social links (Instagram, TikTok) must link to your venue's own accounts.

2. Going Live — The Go Live Standard

The Go Live feature is DropSpot's core product. It tells users something real is happening at your venue right now. That trust is everything.

When you go live, your submission must be accurate:

• Audio clip — must be a real-time recording of what is currently playing at your venue. No pre-recorded clips from previous nights.
• What's On — describe what is actually happening tonight. Artist name, event name, genre, vibe — all must be accurate.
• Cover charge — if you charge entry, the amount shown must match what customers pay at the door. No bait-and-switch pricing.
• Special offers — only list offers that are real and currently available. No expired deals or promotions that no longer apply.

Go Live expiry:

All Go Live sessions automatically expire after 6 hours. If your event ends before then, stop your live session manually via the Dashboard. Leaving a session running after your event ends misleads users.

3. Vibe Photos

• Photos must be from your actual venue — taken on real nights.
• No misleading photography, heavy filtering that misrepresents the space, or images from other venues.
• Photos must not contain any content that violates our Terms of Service — no nudity, no hate symbols, no graphic content.
• DropSpot reserves the right to remove photos that misrepresent your venue or violate these standards.

4. Community Standards

DropSpot is a community platform. Venue owners are part of that community and are held to the same standards as users.

• No fake check-ins or reviews — do not solicit, incentivise, or manufacture fake check-ins, vibe ratings, or reviews for your venue.
• No spam — do not abuse the Go Live feature to drive traffic on nights when nothing special is happening.
• No impersonation — do not register as a venue you do not own or operate.
• Respectful conduct — venue owners who engage with DropSpot staff or users must do so respectfully. Abusive behaviour towards our team or community members will result in account suspension.

5. Venue Claims

If you are claiming an existing venue listing on DropSpot, you confirm that you are the owner or an authorised representative of that venue. False claims are a serious violation and will result in permanent account removal.

Claim disputes are reviewed by the DropSpot team. If you believe someone has falsely claimed your venue, contact us immediately at support@getdropspot.com.

6. Venue Pro Features

Venue Pro subscribers ($49/mo) unlock additional features including audience analytics, weekly discovery reports, and Slow-Night Boost. These features are subject to the same accuracy standards — boosted pins must represent venues with real, active events.

DropSpot reserves the right to suspend Boost features for venues found to be misusing Go Live or violating these guidelines.

7. Enforcement

DropSpot monitors venue activity for guideline violations. Actions we may take include:

• Warning issued to the venue owner via email
• Temporary suspension of Go Live access
• Removal of vibe photos or What's On content
• Permanent removal of the venue from the DropSpot map
• Permanent account termination for serious or repeat violations

We will always attempt to contact you before taking action where possible. If you believe an enforcement action was made in error, contact us at support@getdropspot.com.

8. Updates to These Guidelines

These guidelines may be updated as DropSpot grows. Continued use of the platform after updates constitutes acceptance of the revised guidelines. We will notify venue owners of material changes via email.

9. Contact

Questions about these guidelines? We're here to help.

Email: support@getdropspot.com

We typically respond within 1–2 business days.